Fort MacMurray – Passport Replacement Information

May 31, 2016


Alberta wildfires passport and travel documents special measures

As a result of the wildfires, Canadian passports and travel documents may have been lost, damaged or destroyed.

To support those affected by the wildfires, Canada’s Minister of Immigration, Refugees and Citizenship, John McCallum, approved on Monday May 16th special measures for the issuance and replacement of passports and travel documents.

If a passport application was previously submitted

Anyone directly affected by the wildfires in Alberta and other affected areas who had submitted a passport application and was expecting their passport in the mail is asked to call 1-800-567-6868 to confirm the pick-up location or to provide an alternate mail location.

If a passport was lost, damaged or destroyed

If the constituent is a Canadian citizen, whose valid passport was lost, damaged or destroyed as a direct result of wildfires, a free replacement will be provided. The additional fee for a lost passport will also be waived. The replacement passport will be valid for the same length of time as the original passport.

The guarantor requirement for adult applicants (16 years of age and older) who are applying to replace a valid passport will also be waived.

These special measures will be in effect from May 3, 2016, to August 3, 2016. Passport applications must be submitted or post stamped within that time period.

To replace a valid passport

Holders of valid passports must apply either by mail or in person at one of the 34 passport offices or at a Service Canada passport receiving agent location.

What to submit


If applying as an adult applicant (16 years of age and older), the following must be submitted:

If applying for a child (0 to 15 years of age), the following must be submitted:

If you need a Canadian passport urgently, find out where and how you can apply. For urgent processing, the proof of travel requirement can be substituted with a Declaration Disaster Assistance form.